Water softener cleansers come in liquid and powder form. We have strong recommendations for how to use a powder cleanser in your EcoPure water softener.
Locate Your Serial Number
Find the Serial Number printed on the inside rim of the tank, under the salt lid hinges.
Click on your Model:
First seven digits of your serial number.
Manufactured: After 03/2023
Instructions
The instructions on the cleaner may suggest spreading the powder form of cleanser between each bag of salt. We do NOT recommend this. Spreading the powder throughout the salt allows it to degas and corrode any exposed metal.
When using the powder form of resin bed cleaner:
1. Dissolve the powder in x amount of water (follow instructions on packaging) and add to the brine well slots.
2. Regenerate the unit immediately, and then run an additional recharge again that night. The instructions may suggest leaving the salt tank cover open during this process.
3. Remember to not use any form of bleach sanitizer in conjunction with a powder cleanser, as it can release harmful gases.
Note: City chlorinated water does not have enough chlorine to create this issue and should be safe to use any form of cleaner.
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Manufactured: Prior to 03/2023
Instructions
The instructions on the cleaner may suggest spreading the powder form of cleanser between each bag of salt. We do NOT recommend this. Spreading the powder throughout the salt allows it to degas and corrode any exposed metal.
When using the powder form of resin bed cleaner:
1. Dissolve the powder in x amount of water (follow instructions on packaging) and add to the brine well.
2. Regenerate the unit immediately, and then run an additional recharge again that night. The instructions may suggest leaving the salt tank cover open during this process.
3. Remember to not use any form of bleach sanitizer in conjunction with a powder cleanser, as it can release harmful gases.
Note: City chlorinated water does not have enough chlorine to create this issue and should be safe to use any form of cleaner.